Paul Farrell joins as Syntheia’s Director of Customer Success
Syntheia, an award-winning provider of LLM-powered software for lawyers, is pleased to announce the appointment of Paul Farrell as its new Director of Customer Success. With over 20 years of experience in the industry, Paul brings a wealth of knowledge and expertise to the Syntheia team.
Syntheia's mission is to transform contracts into a strategic data asset for lawyers, offering cutting-edge software that performs search and analytics of contract content. As the company continues to focus on delivering value and support to its customers, the addition of a seasoned professional like Paul is a significant step to ensuring unparalleled customer service.
Paul Farrell's impressive career includes working with renowned companies in the legal tech space, such as iManage, Kira, Litera, and eSentio. His extensive industry experience and proven track record make him an invaluable asset to Syntheia and its customers.
"Our customers' success is our top priority at Syntheia," said Horace Wu, CEO of Syntheia. "We are thrilled to have Paul Farrell join us as the Director of Customer Success. His depth of knowledge and experience in the legal technology industry, along with his unwavering commitment to delivering exceptional value, aligns perfectly with our core mission".
In his role as Director of Customer Success, Paul will spearhead efforts to ensure that Syntheia's products align with the specific needs and use cases of its customers. His collaborative approach will drive innovation and continuous improvement of the company's software offerings, further enhancing the value Syntheia delivers to legal professionals.
Paul Farrell expressed his excitement about joining the Syntheia team, stating, "I am delighted to be a part of Syntheia, a company that truly understands the importance of empowering its customers through technology. I look forward to collaborating with the talented team at Syntheia to provide industry-leading customer experiences and drive impactful results for our clients."
As Syntheia continues to solidify its position as a trusted software provider for contract search and analysis, the appointment of Paul Farrell emphasizes the company's dedication to its customers' success and its commitment to long-term partnerships.
For more information about Syntheia and its LLM-powered software for lawyers, please visit www.syntheia.io.
About Syntheia
Syntheia provides software to help lawyers navigate and work with contracts. Syntheia offers a number of applications to empower legal professionals and transform the way they work with contracts. Syntheia has participated in prestigious legal tech programs like Slaughter and May’s Collaborate and the Allens Auctus Accelerator, and the company has recently been awarded with Deal Tech of the Year at ALM’s Legalweek in 2023.
